Reminder

Overview

This feature allows field workers to set personalized reminders for individual households. These reminders help workers to follow up on specific tasks, commitments, or missing information—ensuring better engagement and data completeness.

Steps to set a Reminder:

1. Open the Household Details Page in the RC app.

2. Tap the calendar icon.

3. When the event list window appears, tap the "+" (plus) icon.

4. Enter the reminder details:

   1. Title: Add a name for reminder.

   2. Note: Include a brief note (up to 100 characters) explaining the purpose (e.g., "Collect supporting document").

   3. Reminder Date & Time: Select when to receive the reminder.

5. Tap Create Event to confirm.

Steps to edit the Reminder

1. Go to the Household Reminder page.

2. Tap the Edit button to update the time or note.

3. If the task is finished or if the reminder is no longer needed, tap Mark as Complete to remove it.

Steps to Receiving Reminder Notifications

1. Receive Notification

• The field worker will receive a notification on their phone.

• It will appear even if the RC App is closed or running in the background.

2. Accessing the Reminder

• When the field worker taps the notification, it will open on the "Notifications tab" within the RC app.

3. Navigating to the Household

• From the "Notifications" tab by tapping the reminder, the worker will be redirected to the specific household's profile.

Important Guidelines

• Field worker can set up to 3 reminders per household at a time.

• The Mark as Complete button completely deletes the reminder from the Household.

Tips to Use This Feature Well

• Use short and clear notes like “Follow up on Aadhaar copy” or “Form to be signed.”

• If the field worker is not receiving reminders:

  • Make sure phone has notifications enabled for the RC app.

  • If issues continue, reach out to Helpdesk team.

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